| Q) I have completed installation, but the link to the PAPs control panel hasn't appeared in the Catalog menu on the left. |
A) This is probably due to denial of access to the paps.php file (see below). To confirm that this is the case,
try accessing the PAPs control panel from the index.php page of the Admin component. If access has been denied, see below.
|
| Q) I have completed installation, but when I click on 'Attribute Pictures' in the Admin menu, I get an
'Access Denied' message. |
A) If you have Administrator rights to the Admin component, then go to Administrator->File Access. Then select
'Catalog' from the list and click 'Store Files' on the right side of the screen. In the dropdown menu that appears,
select 'paps.php' and click 'Save'. If you do noy have administrator rights, you will need to contact the
administrator and ask him/her to do it for you. Now go back to Catalog->Attribute Pictures and you should see
the control panel.
|
| Q) My images are being displayed smaller than required even though I have set the image widths in the
control panel. |
A) You should create your images at least as large as the size required for the enlarged (selected) picture
before uploading them.
|
| Q) My product info page has been completely rearranged and has lost its original structure. |
A) Try changing the position of the line <?php include(DIR_WS_MODULES . '/paps.php'); > in
your product_info.php file. Please bear in mind the guidance about placing this line which can be found in the PAPs Installation article.
|
| Q) Having upgraded from a free version of PAPs, I'm getting 'Division by Zero' errors where my attribute pictures
should be. |
A) Go to the PAPs control panel in Admin and select the product that has the problem. Make sure you enter values for
the number of pictures per row and image sizes.
|
| Q) When using the Bulk Copy function, the system says I have successfully copied images to another product,
but when I check the PAPs for that product, the images haven't been copied to it. |
A) This problem arrises when updating from a free version. Only images uploaded with this version of PAPs can be copied
over to other products. Please delete the current attribute pictures, then upload again before copying.
|
| Q) After installation, I set up some images in PAPs admin but in the product page I get this error: Fatal error: Cannot redeclare class paps_delegate.php in... |
A)The problem is that somewhere
in your product_info.php file, the following code:
<?php
include(DIR_WS_MODULES . '/paps.php'); ?>
is being executed more than
once.
Some possible reasons for this could be:
1) Maybe you upgraded from the free version of PAPs (downloaded from the
osCommerce website), and did not take out the old PAPs code from
product_info.php.
2) Maybe you placed the line inside a PHP 'for' or 'while' loop inside
product_info.php, which makes it execute more than once.
If these two possible errors are not the problem then you could try changing
the line to:
<?php
include_once(DIR_WS_MODULES . '/paps.php'); ?>
For users of Zen Cart, the same principle applies but you need to make sure that the code which calls the tpl_modules_paps.php file from the tpl_product_info_display.php file isn't being executed more than once.
|
| Q) I have added content to a tooltip, but now when I click the Tooltip icon in the PAPs admin area the textarea does not display. |
A) This can happen if you have used double quotes in your tooltip content. To fix it you will need to access your database and look
through the table called 'paps_tips_txt' for the 'tip_txt' column, then find the row associated with your attribute and eliminate the
offending double quotes from the data. Refresh your PAPs admin page, then try to edit the tooltip content again.
|
Documentation 