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| no image swap on product info page.. 1 Year, 6 Months ago | | Hi, I have a small problem. The imageswap doesn't seem to work on the website I'm working on, or partially it does. When I'm on the product info page and clickick on one of the thumbnails the imageswap of the bigger image doesn't appear. However, if now click on the big image, the pop-up image of the thumbnail I clicked on now shows up as it should (but the imageswap still doesn't work) What can be the problem? I have installed the 14 day trial version for oscommerce and I'm planning to buy the full version, but I need help to fix this first. It's probably just a pathetic mistake I've done, but I have followed the instructions completely. Cheers. |
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| Re: no image swap on product info page.. 1 Year, 6 Months ago | | Hi Thanks for your enquiry. There are a number of things you could look at, but it might be easier if you could send me the URL of the page that is giving you the probem. Otherwise, check for these things: 1) Make sure you have upoaded the file paps_makethumb.php to the root foder of your store (the one above 'admin') 2) Check that you have the GD or GD2 graphics library installed (check your Server/Version info in admin to find this) 3) When the error occurs, check to see if there are any Javascript errors happening Those are a few things to look at. If they don't ead to a solution, I'd be happy to take a look at your installation for you if you send me your site's FTP details via the support email address at the foot of the User Guide. Nick |
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